As soon as you sign up, add your first pieces to your closet. You can select any piece that’s available regardless of your membership plan. Once you check out, we’ll send them to you ASAP. Hang onto your jewelry for as long as you want. When you’re ready for something new, send them back in the same packaging using our prepaid shipping label. Soon afterwards, you’ll receive an email informing you that your Closet is unlocked so you can select your next pieces.
And if you decide that you never want to give your jewelry back, you can purchase any piece you’re borrowing at a discount. Our special member prices are already discounted from retail, but you also accumulate purchase credit for each month of your membership.
The photos are generally pretty accurate representations of each piece’s condition and we try to be as transparent as possible.
Rest assured that this is not a charge. It is simply a hold to make sure that you have funds in your account if we need to charge you for loss or damage.
If a piece is lost, stolen, or excessively damaged, you’re charged the member price, which is usually much less than the normal retail price, and we apply your earned purchase credit towards it too. Then, you can pick another piece to enjoy as part of your membership.
Gold members accumulate $5/month, Platinum members get $7/month, and Black members earn $10/month.
To buy your pieces, login and go to ‘Current Pieces’ under your name in the header menu. Click the buy button under the piece you want to buy. We’ll send you a verification email to let you know that you now own your piece and your closet is unlocked so you can choose something new as part of your membership.